Legal notice

Legal Notice

This website and online shop is operated by Michael Streete Foundation, also known as MSFDN.

Organisation Details

Michael Streete Foundation
Registered Charity Number: 1163636
Company Number: 09583007
Website: https://www.msfdn.com 

About the MSFDN Shop

The MSFDN Shop sells a range of items, including second-hand, pre-loved and donated pieces. We aim to describe all items clearly and accurately, including any noticeable signs of wear, marks, faults or imperfections where possible.

Customers should read the product description and view all product photos carefully before placing an order.

Pricing and Payment

All prices are shown on the website and are subject to change at any time.

Payment must be made through the payment options available at checkout. Orders are not confirmed until payment has been successfully received.

Delivery

Shipping costs, delivery options and estimated delivery timeframes are shown at checkout where available.

MSFDN offers UK and international delivery where available. International delivery costs and times may vary depending on the destination, parcel size, parcel weight, courier service, customs processing and local delivery delays.

MSFDN does not offer collection or in-person pick-up for online shop orders.

Please refer to our Shipping Policy for full delivery information.

Returns and Refunds

Please refer to our Returns & Refunds Policy before placing an order.

If an item arrives faulty, damaged, incorrect or significantly not as described, customers should contact us within 48 hours of receiving their order so we can review the issue and advise on the next steps.

This does not affect your statutory rights.

Privacy and Data Protection

When you place an order or contact us through the website, we may collect personal information such as your name, email address, billing address, delivery address and order details.

Please refer to our Privacy Policy for more information about how we collect, use, store and protect personal data.

Website Use

The content on this website is provided for general information and online shopping purposes. We aim to keep product information, prices and availability accurate, but errors may occasionally occur.

MSFDN reserves the right to correct errors, update product information, cancel orders where necessary, or remove items from sale.

Governing Law

These terms and the use of this website are governed by the laws of England and Wales.